State Farm® Insurance Agent Darnell Clay Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ramatis Fernandes
October 8, 2024
5
out of
5
rating by Ramatis Fernandes
"Ileana is five stars! She is knowledgeable and provided me with excellent customer service. I recommend calling her at State Farm Insurance, Darnell Clay’s Office."
We responded:
"Thank you for the great review! Ileana is a valuable part of our team, and we're glad to hear she provided you with excellent customer service. Your recommendation means a lot to us!"
Lynette Lewis
September 5, 2024
5
out of
5
rating by Lynette Lewis
"Nice people who take the time to help you & answer any question you may have. Pam is amazing & does a great job helping you when you call in. Nice personable staff!"
We responded:
"Thank you for your kind words, Lynette! We're glad to hear that you had a great experience with our team, especially Pam. We appreciate your feedback and look forward to continuing to provide you with excellent service!"
Joyce Maddrix
September 3, 2024
5
out of
5
rating by Joyce Maddrix
"I was very impressed with the service I received from Morgan and Britney. I met these young ladies at my apartment complex luau, they had a display set up and talked with me. And followed up with a phone call. I was able to take care of everything over the phone and have more coverage with a lower premium. Truly professional people. Thank you so much"
We responded:
"Thank you for sharing your experience, Joyce! It's great to hear that Morgan and Britney made such a positive first impression. We're grateful they could assist you with a great insurance rate. Your kind words and support mean a lot to us!"
Tomeka Batey
August 21, 2024
5
out of
5
rating by Tomeka Batey
"Agent Morgan took her time with me a very pleasant person to speak with. She gives the customer service many companies need. Kudos to Morgan and State Farm for hiring a exceptional woman."
We responded:
"Thank you so much for your kind words, Tomeka! It's wonderful to hear that Morgan provided you with such exceptional service. We truly appreciate your feedback and are delighted to know that you had a pleasant experience."
Kyle Freeman
August 16, 2024
5
out of
5
rating by Kyle Freeman
"Ileana will make sure your took care of and goes above and beyond to get you a quote in your price range"
We responded:
"Thank you for sharing your experience, Kyle! It's great to hear that Ileana went above and beyond to find a quote that fits your budget. Your satisfaction is our priority, and we're happy to know you feel well taken care of!"
Peknne
August 16, 2024
5
out of
5
rating by Peknne
"Quick and awesome response time!"
We responded:
"Thank you for the fantastic feedback! It's great to hear that the response time met your expectations. Always here to help!"
Gordon “gmageeunderGod” Magee
August 16, 2024
5
out of
5
rating by Gordon “gmageeunderGod” Magee
"Good experiences working with this State Farm office on home, auto, umbrella policies, Morgan Watkins is very helpful"
We responded:
"Thank you for sharing your positive experience with our agency! It's wonderful to hear that Morgan has been very helpful with your Home, Auto, and umbrella policies. We appreciate your trust in us and look forward to continuing to serve your insurance needs!"
Kyle Spalding
August 15, 2024
5
out of
5
rating by Kyle Spalding
"Ileana was very helpful in sending over quotes and made switching easy."
We responded:
"Thank you for sharing your experience, Kyle! It's fantastic to hear that Ileana made the process of switching so easy and provided helpful quotes. We're delighted to have you with us!"
Kimberly Hampton
August 13, 2024
5
out of
5
rating by Kimberly Hampton
"I love this office! I personally love having Ileana Gonzalez as my rep, she is extremely helpful and gets back to me in a timely manner. I have never had a problem with this office and they always handle any questions or concerns in a timely manner. Thank you!"
We responded:
"Thank you so much for your kind words, Kimberly! It's great to hear that Ileana has been extremely helpful and responsive to your needs. We're grateful that you've had such a positive experience with our agency. Your feedback means a lot to us and we're here whenever you need us!"
Marty Jones
July 19, 2024
5
out of
5
rating by Marty Jones
"The only insurer to get back with me after starting the process of insurance shopping. I'm truly grateful because they've been the best so far I've ever dealt with. And that's going all the way back to my first policy many years ago. As soon as my current auto policy expires, I'm taking that to here too!"
We responded:
"Thank you for sharing your positive experience, Marty! We're thrilled to hear that our team has been able to assist you effectively. We look forward to continuing to serve your insurance needs!"
Kassie Coffee
April 30, 2024
5
out of
5
rating by Kassie Coffee
"Darnell Clay is a fantastic community partner to work with!! I am a teacher at Beech High School and he has worked with us for years supporting our school and community."
We responded:
"Thank you for your recognition, Kassie! We love to support our community. Your 5-star review is much appreciated. "
Juanita Jackson
October 29, 2023
5
out of
5
rating by Juanita Jackson
"Super friendly and advise everyone to go there."
We responded:
"Thank you for your kind words, Juanita! We're thrilled to hear our team was friendly. We appreciate your recommendation of our services to others!"
Megan Gerlach
October 11, 2023
5
out of
5
rating by Megan Gerlach
"Extremely friendly!"
We responded:
"Thank you, Megan! We truly appreciate your review and support!"
Lakesha Hollomon
October 11, 2023
5
out of
5
rating by Lakesha Hollomon
"Great office go by!"
We responded:
"Thank you for the positive feedback, Lakesha! We're glad to have you as part of our community."
E Hooper
October 11, 2023
5
out of
5
rating by E Hooper
"We've done business with Darnell for more than 20 years. He and his team are the very best and have guided me through all of the insurance needs we have had as our family has grown and moved on. I can't recommend him and his team enough, they are great."
We responded:
"Wow, 20 years of trust and partnership means the world to us! It's been a pleasure guiding you through all your insurance needs as your family has grown. Thank you for your kind words and recommendation—it truly motivates us to continue providing the very best service. Here's to another 20 years of great collaboration!"
Cynthia Owsley
October 11, 2023
5
out of
5
rating by Cynthia Owsley
"Greatest insurance provider I know! He provides his expertise and superb customer service always.. Thanks for always taking care of my needs"
We responded:
"Cynthia, thank you so much for your kind words! We're thrilled to be your insurance provider of choice and appreciate your trust in our expertise and customer service. Thanks again for choosing us!"
Pamela McCoy
September 30, 2023
5
out of
5
rating by Pamela McCoy
"Darnell and his staff are always so helpful and excellent costumer service! They are always right on time when you need them. Thank you so much for everything you do!"
We responded:
"Thank you for the 5-star review, Pamela! We appreciate you taking the time to share your experience with our team and for complimenting to our efforts to go the extra mile. It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and we look forward to doing so for many years to come!"
gagan kalraa
August 12, 2023
1
out of
5
rating by gagan kalraa
"I will give 0 your office is still taking out money from my bank account I canceled the auto policy on August 1 but it is showing active"
We responded:
"Mr. Kalraa, we are sorry that you feel like your experience with us wasn’t good. You have been in contact with several members of our office who have explained our company process. If you need clarification or would like to discuss further, please call the office at 615-855-0360 so we can verbally answer any of your questions. "
Donna Shelton
March 29, 2023
5
out of
5
rating by Donna Shelton
"Helped me with what I needed. I was very pleased. Great staff."
We responded:
"Thank you for the 5 star review."
Roddy Richardson
March 24, 2023
5
out of
5
rating by Roddy Richardson
"Great agent and staff. Very friendly and extremely knowledgeable about insurance and financial services."
Gabby Vincent
February 14, 2023
5
out of
5
rating by Gabby Vincent
"I truly enjoy working with Darnell and his team! He is passionate, helpful, and amazing at what he does. Thanks Darnell!!"
We responded:
"Thank you for the 5 star review, Gabby!"
Paul Montgomery
December 13, 2022
5
out of
5
rating by Paul Montgomery
"Working with Pam Shumate and this State Farm office is always a positive experience. They are very responsive to my inquiries or need for assistance. Although I do not know Pam's official position in that office, I have had the pleasure of dealing with her for my auto and home insurance needs. Also, when I was unfortunately involved in a fender bender in January 2022, they were more than willing to walk me through the process, as this was my first vehicle insurance claim. I joined State Farm upon the recommendation of a friend, who had very positive experiences with the company. I do not regret that decision. Keep up the excellent, professional service!"
We responded:
"Thank you for the wonderful 5 star review recognizing Pam and our team, Paul! It is our pleasure to be able to assist you with any of your insurance questions or needs. We are so glad to have earned your trust and we look forward to providing you with the customer care that you deserve for many years to come!"
Lawrence Smolen
December 7, 2022
5
out of
5
rating by Lawrence Smolen
"The entire Darnell Clay team, and Pam S. in particular, are 5-star performers. The team provides courteous, prompt and professional service. Their products are second to none."
We responded:
"Thank you for the wonderful review recognizing our team, especially Pam, for her efforts to provide you with great customer care, Lawrence! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Erika Troche
December 2, 2022
5
out of
5
rating by Erika Troche
"Pam is wonderful! Alway happy to assist, willing to provide advice, provides great customer service 😊"
We responded:
"Erika, thank you for the kind words recognizing Pam! We are happy to help with any insurance questions and needs!"
Stephanie Reece
December 1, 2022
5
out of
5
rating by Stephanie Reece
"The people who work for this branch are professional and have excellent customer service! They are my friends love Pam!"
We responded:
"Thank you for the great review, Stephanie! We look forward to providing you with great customer care and insurance for years to come!"