State Farm® Insurance Agent Darnell Clay Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cameron Caron
August 22, 2025
5
out of
5
rating by Cameron Caron
"I've had many car insurance agents call me before but very few have ever had the kind and friendly demeanor that Illeana possesses. Most of them are very bland, stoic and are just doing a job. But Illeanea naturally interjects her kindness, her laugh and her bubbly spirit into her job in an organic way. She was very helpful and has a very natural, kind and bubbly spirit about her which is a great asset in sales. To whoever is reading this I would promote her if I were you because those qualities are rare in sales and she is naturally good with people. One of the key assets in sales is being able to project that energy, if you have a personable, positive, energetic vibration about you then that is something you simply can't teach in sales and is rare today in the sales world. I feel like I hear the Spirit of God telling me to tell you to keep her around on your team and promote her. At the very least she deserves a raise. If you are obedient in this I believe He will bless you also. Don't miss the opportunity to receive a blessing. God bless."
We responded:
"Thank you, Cameron, for sharing your great experience! It's great to hear that Ileana was able to assist you and make the process enjoyable. If there's anything else we can do for you, feel free to reach out!"
Intentional Illumination
August 21, 2025
5
out of
5
rating by Intentional Illumination
"Best State Farm Insurance Agent in Tennessee! -AVD"
We responded:
"Thank you so much for the 5-star review and the incredible compliment! We appreciate your business and trust in us so much!"
Brittney Jones
August 15, 2025
5
out of
5
rating by Brittney Jones
"Recently involved in an accident, this office was wonderful in walking me through the entire process under very stressful circumstances. I must have talked to all of them at one point. Truly amazing customer service!"
We responded:
"Hi Brittney, I am so glad our team was able to successfully help you navigate a stressful situation with ease! Providing great customer service and ensuring a seamless experience from the beginning of your policy, through claims, repair and/or replacement, etc is our top priority, so I am thrilled to know our team hit the nail on the head! "
Patricia Mimms
August 12, 2025
5
out of
5
rating by Patricia Mimms
"I like the people work there"
We responded:
"Thank you for your 5-star review, Patricia! I can attest that our team likes you, as well! Thank you for your feedback and business! "
Tracy DuBois
August 12, 2025
5
out of
5
rating by Tracy DuBois
"My family has been doing business with Darnell Clay’s State Farm Insurance for many years. I would definitely recommend them and that has always taken care of us. Morgan who works there has took care of me and treated me as family. They are the best!!!"
We responded:
"Thank you so much for your kind words, Tracy! We are so grateful for your continued business with us - it truly means so much that you choose our agency! We are thrilled that Morgan has provided excellent customer service and made you feel so comfortable. "
Derrick Morgan
August 11, 2025
5
out of
5
rating by Derrick Morgan
"Morgan helped me out with my policy today and I have nothing but good things to say about her! She was efficient, answered all of my questions in a timely manner, and did it all with what sounded like a smile on her face! 10/10 recommend!"
We responded:
"Thank you for sharing your experience with Morgan! It's great to hear that she was able to make the process easy and informative. If you have any more questions or need further assistance, feel free to reach out. Thank you!"
Shannon Bilbro
July 31, 2025
5
out of
5
rating by Shannon Bilbro
"I highly recommend this team! Morgan went above and beyond to make my policy transition seamless, and took extra steps to make sure I had everything I needed when I had follow up questions. Everyone I spoke with was so helpful. Excellent customer service!"
We responded:
"Thank you for your wonderful feedback and the perfect rating, Shannon! It's fantastic to know that you had a positive experience with Morgan and our agency. Your support means a lot to us, and we're here to assist you with any of your insurance needs."
Katy Martin
July 30, 2025
5
out of
5
rating by Katy Martin
"My teenage son called and told me he had a flat tire, I was able to use the State Farm app and schedule roadside assistance. They arrived within 20 minutes and helped him change his tire. I’m grateful that he was able to get off the side of the road so quickly."
We responded:
"Katy, we are so happy to hear you and your son had an easy and stress-free experience using our roadside assistance service! You are a valuable customer, and we look forward to continuing our relationship with you!"
Teresa D. Henderson
July 29, 2025
5
out of
5
rating by Teresa D. Henderson
"I would recommend this insurance company to anyone. I get warm greetings every-time I call to make payments. The staff is so friendly and professional each time I call."
We responded:
"Thank you for sharing your experience with our team! Your feedback is valuable to us, and we appreciate your kind words."
ruthie Sears
July 21, 2025
5
out of
5
rating by ruthie Sears
"I have had Excellent service and everyone is so friendly I recommend them 10 out of 10"
We responded:
"Thank you for sharing your positive experience with our team, Ruth! It's wonderful to hear that their friendly service made such a great impression."
Angela Moore
July 16, 2025
5
out of
5
rating by Angela Moore
"I recently just purchased my first home and I decided to call State Farm- Darnell Clay’s office- for my homeowner’s insurance. I spoke with Morgan from that team and from the start I knew that I was in good hands (lol). Morgan and the entire staff were always very welcoming and knowledgeable. Morgan helped me get the best rates out of the other two competitors that I was vetting. Thanks to everyone there! You’re welcomed at my house anytime 😊"
We responded:
"Thank you so much, Angela, for sharing your experience with us! It's wonderful to hear that Morgan and the team made you feel welcome and provided the support you needed. We're delighted to have been able to assist you in finding the best rates for your homeowner’s insurance. Your kind words mean a lot to us, and we're glad to have earned your trust. Enjoy your new home!"
Doggiemom 85
July 11, 2025
5
out of
5
rating by Doggiemom 85
"They have always been so very helpful. Have been with State farm for years. Very easy to work with and a pleasure speaking with them."
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that you've found our team helpful and easy to work with over the years. Your satisfaction is important to us, and we're grateful for your continued trust in our services."
Roy Streety
June 19, 2025
5
out of
5
rating by Roy Streety
"This has been the best agency that's taken care of my insurance needs for over 20 years. I never had to worry about coverage. They've taken care of my vehicles, home, and life insurance policy needs. State Farm in Goodlettsville. Go see them Darnell Clay's state farm agency."
We responded:
"Thank you, Roy, for sharing your experience and for being a valued customer for over 20 years. It's wonderful to hear that our team has consistently met your insurance needs and provided you with peace of mind. Your support and trust in our agency mean a lot to us. We're here whenever you need assistance with your vehicles, home, or life insurance policies."
brandy buggs
June 10, 2025
5
out of
5
rating by brandy buggs
"I’ve had an excellent experience with this State Farm office. Their team was responsive, transparent, and genuinely helpful. They took time to explain my coverage and answered any questions that would help with making the best decision. When I had to file a claim the process was smooth and they were very helpful. They were prompt, professional, and everything was handled in a timely manner."
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that our team was responsive, transparent, and genuinely helpful in explaining your coverage and assisting with your claim. We strive to provide prompt and professional service, and it's great to know we met your expectations. Your feedback is greatly appreciated."
KYlin
June 8, 2025
5
out of
5
rating by KYlin
"Ask for Lori R. For all your insurance needs!"
We responded:
"Thank you for your fantastic review and for highlighting Lori's efforts. We're delighted to know that she provided you with excellent service for all your insurance needs. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. If there's anything else we can assist you with, feel free to reach out."
Arthur Powers
May 30, 2025
5
out of
5
rating by Arthur Powers
"Britney and the entire office staff are amazing. They always great you with a smile! If you are needing insurance, stop in and let this team serve you. Highly recommend this office."
We responded:
"Thank you, Arthur, for sharing your positive experience with Britney and the team. It's wonderful to hear that their friendly service made such a great impression. Your recommendation means a lot, and we're glad to have been able to assist you with your insurance needs. Looking forward to continuing to serve you!"
Adam Crust
May 28, 2025
5
out of
5
rating by Adam Crust
"Brittany was very professional and fast. thank you very much."
We responded:
"Thank you, Adam, for sharing your experience with Brittany. It's wonderful to hear that she provided you with professional and efficient service. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
William Green
May 22, 2025
5
out of
5
rating by William Green
"My experience in switching to State Farm was informative and pleasant. Lori was patient in answering my questions and having a willingness to accommodate my process to make an informed decision."
We responded:
"Thank you, William, for sharing your experience. It's wonderful to hear that Lori was able to assist you effectively and make the transition to State Farm smooth and informative. We appreciate your feedback and are delighted to know that you felt supported throughout the process. Your satisfaction is important to us, and we're here to help with any future needs you may have."
Butch Salyer
May 13, 2025
5
out of
5
rating by Butch Salyer
"Morgan was very professional, she made things easy to understand what my coverage was on house and cars."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Morgan was able to assist you in understanding your coverage for your house and cars. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to help whenever you need it."
martin Ale
May 5, 2025
5
out of
5
rating by martin Ale
"Good service. I came out of state and they helped me updating my info. Thanks"
We responded:
"Thank you, Martin, for sharing your experience. It's great to hear that our team was able to assist you. If there's anything else we can do for you, feel free to reach out."
Building Service
May 2, 2025
5
out of
5
rating by Building Service
"“Our experience with this State Farm agency has been nothing short of exceptional. The personalized attention we receive makes us feel like their top priority, every single time. The office staff is unparalleled—always eager, responsive, and proactive in resolving any issues that arise. Their commitment to outstanding customer service truly sets them apart. Thank you, State Farm, for assembling such a dedicated and supportive team!” Thank you! Teresa Christian Life Baptist Church"
We responded:
"Thank you so much for sharing your wonderful experience with our agency. It's fantastic to hear that the personalized attention and dedication of our team have made such a positive impact. We strive to make every interaction meaningful and are delighted to know that our efforts resonate with you. Your kind words and support mean a lot to us."
Jericka Belman
April 28, 2025
5
out of
5
rating by Jericka Belman
"I’ve had the BEST experience with Lleana!!! She’s such an amazing person she was so kind and so patient with me and offered me the best deal. This is probably the best car insurance I’ve ever had. It’s true when they say like a good neighbor State Farm is there. 10/10 highly recommended"
We responded:
"Thank you so much for sharing your experience with us! It's wonderful to hear that Lleana was able to provide you with such excellent service and a great deal. We truly appreciate your recommendation and are delighted to know that you feel well taken care of with your car insurance. Your feedback means a lot to us, and we're here to help whenever you need."
Dana Cunningham
April 15, 2025
5
out of
5
rating by Dana Cunningham
"Everyone at this office is always so helpful. They go out of their way to make sure you are satisfied. We moved to a new area and I asked my husband if he wanted to use the SF agent that was closer to us and he said absolutely not. We have been with Mr. Clay for over 15 years and would definitely recommend them."
We responded:
"Thank you, Dana, for sharing your experience and for your loyalty over the past 15 years! It's wonderful to hear that our team has been able to provide the helpful service you deserve. We truly appreciate your recommendation and look forward to continuing to serve you and your family in the future."
Shoshanna Hayes
March 29, 2025
4
out of
5
rating by Shoshanna Hayes
"Brittany was absolutely amazing! She has helped me many times for various reasons and I am grateful and thankful for the Sepectacular customer service."
We responded:
"Thank you for sharing your experience with us. It's awesome to hear that Brittany has been able to assist you effectively and provide you with great service. Your feedback is valuable to us, and we appreciate your kind words. If there's anything more we can do to enhance your experience, please let us know."
Jaylynn Clay
March 27, 2025
5
out of
5
rating by Jaylynn Clay
"I always have a great experience at this location. We have had our insurance with them for years for multiple policies. Pam is my go to and always makes the process easy and efficient."
We responded:
"Thank you, Jaylynn, for sharing your positive experience with us. We're glad to hear that Pam has been able to make your insurance process easy and efficient over the years. We truly appreciate your loyalty and trust in our services for your multiple policies. Your feedback means a lot to us!"