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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angela Ritter

February 27, 2026

5  out of  5
rating by Angela Ritter
"We recently switched our car and home insurance to State Farm, and working with Morgan made the entire process smooth and stress-free. Morgan was incredibly knowledgeable, patient, and thorough in explaining all our coverage options. She took the time to make sure we understood everything and helped us find the best policies for our needs at a great rate."
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Angel

February 26, 2026

5  out of  5
rating by Angel
"Very helpful, easy to work with and understanding people. Would recommend this state farm office to anybody. Helped me lower my rate when I was being up charged by my old insurance. All around great folks to work with"
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KAREN MUDRY

February 20, 2026

5  out of  5
rating by KAREN MUDRY
"Total excellence"
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Jerry Bingaman

February 16, 2026

5  out of  5
rating by Jerry Bingaman
"Lori was super helpful in updating our homeowners policy."
We responded:
"Thank you so much for trusting us with your policy and for leaving a wonderful review! We appreciate you more than you know!"
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Larry Clinton

February 11, 2026

5  out of  5
rating by Larry Clinton
"Great experience good price and people"
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Kareem Henderson

January 31, 2026

5  out of  5
rating by Kareem Henderson
"I have been with Darnell and State Farm for over 20 years now. Needless to say, him and his team are great. I am very happy with their service."
We responded:
"Thank you, Kareem! We are so grateful for you! Thank you so much for the great review!"
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James Pleickhardt

January 21, 2026

5  out of  5
rating by James Pleickhardt
"Customer service has always been top tier, been with the same office for 10 years!"
We responded:
"Thank you so much for your 5-Star review, James! We appreciate your feedback and our continued relationship with you!"
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ARK The Half Breed

December 24, 2025

5  out of  5
rating by ARK The Half Breed
"This state farm office branch is probably some of the nicest most understanding people who will help you get the insurance you need at fair price."
We responded:
"Thank you so much for the 5-star review! It means a lot to us! "
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Sam Segars

November 19, 2025

5  out of  5
rating by Sam Segars
"Darnell is a great Agent & he has an excellent team."
We responded:
"Thank you so much for the 5-star review, Sam! We are grateful for your support and kind words!"
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Chris Salisbury

September 19, 2025

5  out of  5
rating by Chris Salisbury
"Best insurance agents we have came across so far. And we have had many we have been through."
We responded:
"Hey Chris, thank you for sharing your positive experience with us! We're glad we could meet your needs! We value your business more than you know! "
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Jay Patel

September 17, 2025

5  out of  5
rating by Jay Patel
"The team at Darnell Clay's office is excellent to work with. They know you and don't just add or remove things, they work with you and guide you in your best interest."
We responded:
"Thank you, Jay, for sharing your experience and for your loyalty over the years! It's wonderful to hear that our team has been able to provide great service by looking out for the best interest of the customer!"
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Jonathan Robinson

September 16, 2025

5  out of  5
rating by Jonathan Robinson
"Morgan and the team at Darnell’s office are always extremely helpful and go out of their way to help me with any issues I have!"
We responded:
"Hey Jonathan! Thank you so much for the incredible review on your experience with us! We are thrilled that Morgan was able to help you and make sure you are happy with your insurance coverage!"
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Cameron Caron

August 22, 2025

5  out of  5
rating by Cameron Caron
"I've had many car insurance agents call me before but very few have ever had the kind and friendly demeanor that Illeana possesses. Most of them are very bland, stoic and are just doing a job. But Illeanea naturally interjects her kindness, her laugh and her bubbly spirit into her job in an organic way. She was very helpful and has a very natural, kind and bubbly spirit about her which is a great asset in sales. To whoever is reading this I would promote her if I were you because those qualities are rare in sales and she is naturally good with people. One of the key assets in sales is being able to project that energy, if you have a personable, positive, energetic vibration about you then that is something you simply can't teach in sales and is rare today in the sales world. I feel like I hear the Spirit of God telling me to tell you to keep her around on your team and promote her. At the very least she deserves a raise. If you are obedient in this I believe He will bless you also. Don't miss the opportunity to receive a blessing. God bless."
We responded:
"Thank you, Cameron, for sharing your great experience! It's great to hear that Ileana was able to assist you and make the process enjoyable. If there's anything else we can do for you, feel free to reach out!"
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Brittney Jones

August 15, 2025

5  out of  5
rating by Brittney Jones
"Recently involved in an accident, this office was wonderful in walking me through the entire process under very stressful circumstances. I must have talked to all of them at one point. Truly amazing customer service!"
We responded:
"Hi Brittney, I am so glad our team was able to successfully help you navigate a stressful situation with ease! Providing great customer service and ensuring a seamless experience from the beginning of your policy, through claims, repair and/or replacement, etc is our top priority, so I am thrilled to know our team hit the nail on the head! "
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Tracy DuBois

August 12, 2025

5  out of  5
rating by Tracy DuBois
"My family has been doing business with Darnell Clay’s State Farm Insurance for many years. I would definitely recommend them and that has always taken care of us. Morgan who works there has took care of me and treated me as family. They are the best!!!"
We responded:
"Thank you so much for your kind words, Tracy! We are so grateful for your continued business with us - it truly means so much that you choose our agency! We are thrilled that Morgan has provided excellent customer service and made you feel so comfortable. "
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Derrick Morgan

August 11, 2025

5  out of  5
rating by Derrick Morgan
"Morgan helped me out with my policy today and I have nothing but good things to say about her! She was efficient, answered all of my questions in a timely manner, and did it all with what sounded like a smile on her face! 10/10 recommend!"
We responded:
"Thank you for sharing your experience with Morgan! It's great to hear that she was able to make the process easy and informative. If you have any more questions or need further assistance, feel free to reach out. Thank you!"
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Shannon Bilbro

July 31, 2025

5  out of  5
rating by Shannon Bilbro
"I highly recommend this team! Morgan went above and beyond to make my policy transition seamless, and took extra steps to make sure I had everything I needed when I had follow up questions. Everyone I spoke with was so helpful. Excellent customer service!"
We responded:
"Thank you for your wonderful feedback and the perfect rating, Shannon! It's fantastic to know that you had a positive experience with Morgan and our agency. Your support means a lot to us, and we're here to assist you with any of your insurance needs."
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Katy Martin

July 30, 2025

5  out of  5
rating by Katy Martin
"My teenage son called and told me he had a flat tire, I was able to use the State Farm app and schedule roadside assistance. They arrived within 20 minutes and helped him change his tire. I’m grateful that he was able to get off the side of the road so quickly."
We responded:
"Katy, we are so happy to hear you and your son had an easy and stress-free experience using our roadside assistance service! You are a valuable customer, and we look forward to continuing our relationship with you!"
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ruthie Sears

July 21, 2025

5  out of  5
rating by ruthie Sears
"I have had Excellent service and everyone is so friendly I recommend them 10 out of 10"
We responded:
"Thank you for sharing your positive experience with our team, Ruth! It's wonderful to hear that their friendly service made such a great impression."
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Angela Moore

July 16, 2025

5  out of  5
rating by Angela Moore
"I recently just purchased my first home and I decided to call State Farm- Darnell Clay’s office- for my homeowner’s insurance. I spoke with Morgan from that team and from the start I knew that I was in good hands (lol). Morgan and the entire staff were always very welcoming and knowledgeable. Morgan helped me get the best rates out of the other two competitors that I was vetting. Thanks to everyone there! You’re welcomed at my house anytime 😊"
We responded:
"Thank you so much, Angela, for sharing your experience with us! It's wonderful to hear that Morgan and the team made you feel welcome and provided the support you needed. We're delighted to have been able to assist you in finding the best rates for your homeowner’s insurance. Your kind words mean a lot to us, and we're glad to have earned your trust. Enjoy your new home!"
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Doggiemom 85

July 11, 2025

5  out of  5
rating by Doggiemom 85
"They have always been so very helpful. Have been with State farm for years. Very easy to work with and a pleasure speaking with them."
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that you've found our team helpful and easy to work with over the years. Your satisfaction is important to us, and we're grateful for your continued trust in our services."
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Roy Streety

June 19, 2025

5  out of  5
rating by Roy Streety
"This has been the best agency that's taken care of my insurance needs for over 20 years. I never had to worry about coverage. They've taken care of my vehicles, home, and life insurance policy needs. State Farm in Goodlettsville. Go see them Darnell Clay's state farm agency."
We responded:
"Thank you, Roy, for sharing your experience and for being a valued customer for over 20 years. It's wonderful to hear that our team has consistently met your insurance needs and provided you with peace of mind. Your support and trust in our agency mean a lot to us. We're here whenever you need assistance with your vehicles, home, or life insurance policies."
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brandy buggs

June 10, 2025

5  out of  5
rating by brandy buggs
"I’ve had an excellent experience with this State Farm office. Their team was responsive, transparent, and genuinely helpful. They took time to explain my coverage and answered any questions that would help with making the best decision. When I had to file a claim the process was smooth and they were very helpful. They were prompt, professional, and everything was handled in a timely manner."
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that our team was responsive, transparent, and genuinely helpful in explaining your coverage and assisting with your claim. We strive to provide prompt and professional service, and it's great to know we met your expectations. Your feedback is greatly appreciated."
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KYlin

June 8, 2025

5  out of  5
rating by KYlin
"Ask for Lori R. For all your insurance needs!"
We responded:
"Thank you for your fantastic review and for highlighting Lori's efforts. We're delighted to know that she provided you with excellent service for all your insurance needs. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service. If there's anything else we can assist you with, feel free to reach out."
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Arthur Powers

May 30, 2025

5  out of  5
rating by Arthur Powers
"Britney and the entire office staff are amazing. They always great you with a smile! If you are needing insurance, stop in and let this team serve you. Highly recommend this office."
We responded:
"Thank you, Arthur, for sharing your positive experience with Britney and the team. It's wonderful to hear that their friendly service made such a great impression. Your recommendation means a lot, and we're glad to have been able to assist you with your insurance needs. Looking forward to continuing to serve you!"